Terms and Conditions Dewi11 — A Complete Guide for All Members

Welcome to Dewi11. This Terms and Conditions document is a legally binding agreement between you ("Member") and Dewi11 ("Platform", "We"). By registering, accessing, or using any part of the Dewi11 platform at dewi11.pw, you hereby agree to be bound by all terms set out in this document.

If you do not agree with any part of these Terms and Conditions, you are required to discontinue use of the Dewi11 platform. Continued use of this platform following any update to the terms will be deemed as your acceptance of those changes.

By accessing the Dewi11 platform, you confirm that you have read, understood, and agree to comply with all Terms and Conditions stated herein. This acceptance is an absolute condition for using Dewi11's services.

Dewi11 reserves the right to amend, add, or remove any part of these Terms and Conditions at any time without prior notice. It is the member's responsibility to review this document periodically to stay informed of the latest terms in effect.

• Your continued use of the Dewi11 platform following any changes to the terms constitutes automatic acceptance of those changes.
• Dewi11 will endeavour to notify members of any significant changes via their registered email or in-platform notifications.
• These Terms apply together with the dewi11 Privacy Policy and Responsible Gaming Policy.

To register and use the dewi11 platform, you must meet all of the following eligibility requirements without exception:

• Age Limit: You must be at least 18 years of age at the time of registration. Dewi11 does not permit underage individuals to register or play.
• One Account Per Individual: Each individual is only permitted to hold one account. Owning multiple accounts is a serious violation that may result in the closure of all related accounts and forfeiture of balances.
• Accurate Information: All information provided during registration must be accurate, current, and truthful. Providing false information is grounds for account closure.
• Identity Verification (KYC): Dewi11 reserves the right to request identity verification documents at any time. Members are required to submit documents such as a national ID or passport within the stipulated timeframe.
• Jurisdiction: It is the member's responsibility to ensure that use of the Dewi11 platform is lawful under the regulations of their country of residence.

All financial transactions on Dewi11 are subject to the following policies, which every member should understand:

• Minimum Deposit: The minimum deposit at Dewi11 is RM30 per transaction. No maximum deposit limit is set, subject to the limits of the chosen payment method.
• Deposit Methods: Dewi11 supports multiple deposit methods including local bank transfers (FPX), Touch 'n Go eWallet, GrabPay, Boost, and other local payment methods available on the platform.
• Minimum Withdrawal: The minimum withdrawal is RM50 per request. Withdrawal processing is completed within 10–15 minutes for eWallets and under one hour for bank transfers.
• Pre-Withdrawal Verification: Dewi11 reserves the right to require full identity verification before processing a first-time withdrawal or when a withdrawal amount exceeds a specified limit.
• Own Account: All deposits and withdrawals must use a payment method registered under the member's own name. Third-party deposits are not accepted.
• Currency: All transactions are processed in Malaysian Ringgit (RM). Any foreign currency conversion is solely the member's responsibility.

Dewi11 offers a wide range of exciting bonuses and promotions for new and existing members. All bonuses are subject to wagering requirements as specified in each promotional offer.

• Wagering Requirements: Each bonus has its own wagering requirement that must be met before any withdrawal is permitted. These conditions are clearly stated on each promotion's page.
• One Bonus at a Time: Members may only activate one bonus at a time. Bonuses cannot be combined unless stated otherwise.
• Valid Period: Each bonus has a set validity period. Bonuses that are not used within that period will expire automatically.
• Eligible Games: Not all games contribute equally toward the wagering requirement. Slot games typically contribute 100%, while table games may contribute at a different percentage.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system, including bonus hedging or opening multiple accounts to claim bonuses, may result in account closure and forfeiture of all wins.

Dewi11 reserves the right to modify, withdraw, or discontinue any promotion at any time without prior notice. Dewi11's decisions on all bonus-related matters are final.

All games on Dewi11 are conducted in accordance with established rules. Members are required to comply with all game rules and behave respectfully while using the platform.

• Game Results: All game results are final once confirmed by the system. Dewi11 cannot alter valid game results after they are concluded.
• Technical Failure: In the event of a technical disruption during gameplay, Dewi11 will endeavor to restore the game session to its last valid state. Wins obtained during a disruption may be voided if caused by a system bug.
• Manipulation Prohibition: Any attempt to manipulate, hack, or interfere with the gaming system is strictly prohibited and may result in legal action.
• Respectful Conduct: In live games with real dealers, members are required to communicate respectfully. Profanity, harassment, or inappropriate behaviour will not be tolerated.
• Use of Automated Software: The use of bots, automated software, or any tools that provide an unfair advantage is strictly prohibited.

Account security is a shared responsibility between Dewi11 and its members. While Dewi11 employs 256-bit SSL encryption and multi-layered security systems to protect the platform, members are also required to take the following steps:

• Use a strong and unique password for your Dewi11 account, and do not share it with anyone.
• Always log out of your account after each session, especially on shared devices.
• Do not access your Dewi11 account over unsecured public Wi-Fi networks.
• Report any suspicious activity or unauthorized access to the Dewi11 support team immediately.
• Dewi11 will never ask for your password via email, SMS, or live chat.

Members are fully responsible for all activities that occur under their account. Dewi11 is not liable for any losses arising from a member's failure to protect their login credentials.

Dewi11 reserves the right to suspend or close any member's account at any time, with or without notice, in the event of a breach of the following terms:

• Providing false or misleading information during registration or the KYC process.
• Ownership of multiple accounts by the same individual.
• Abuse of bonuses or the promotions system.
• Behaviour that disrupts the experience of other members or the operation of the platform.
• Fraud, money laundering, or any other illegal activity.
• Violation of any applicable laws or regulations.

Members may also close their own account at any time by contacting the Dewi11 support team. Prior to closure, all active wagering requirements must be fulfilled and any valid balance will be returned upon completion of identity verification.

The Dewi11 platform is provided on an "as is" basis. To the extent permitted by law, Dewi11 hereby disclaims all warranties, whether express or implied, in relation to our platform and services.

• Dewi11 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform.
• Dewi11 does not guarantee that the platform will operate without interruption or be error-free at all times.
• Dewi11 is not liable for any damage or loss arising from events beyond our control, including but not limited to natural disasters, third-party cyberattacks, or internet infrastructure failures.
• Dewi11's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days prior to the claim.

Dewi11 reserves the right to amend, improve, or update these Terms and Conditions at any time. Changes will take effect immediately upon being published on the platform unless stated otherwise.

• For major changes that materially affect members' rights, dewi11 will provide at least 7 days' notice before the changes take effect.
• Notices of changes will be sent via registered email and/or displayed as notifications within the platform.
• Continued use of the Dewi11 platform after the effective date of any changes constitutes acceptance of the updated terms.
• If you do not agree with any changes, you have the right to close your account before the effective date of those changes.

Dewi11 is committed to responsible gaming practices. We believe that entertainment should remain just that, and we provide a range of tools to help members stay in control:

• Deposit Limit: Members may set daily, weekly, or monthly deposit limits to manage their spending.
• Loss Limit: Set a maximum loss limit for a given period to prevent uncontrolled losses.
• Self-Timeout: Take a temporary break from the platform for a self-selected period of time.
• Self-Exclusion: Members who feel they need assistance may apply for a full self-exclusion from the platform.
• Professional Support: Dewi11 partners with problem gambling support organisations to ensure members who need help can access appropriate assistance.

If you or someone you know is experiencing issues related to gambling, please contact the Dewi11 support team or visit the Responsible Gaming us for more information.